PRIVACY POLICY

Effective Date: May 12, 2026

Introduction

FL Tax Advocates ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at fltaxadvocates.org or contact us about selling your property.

We understand you may be facing a stressful situation involving a tax deed sale. We handle your information with the confidentiality and sensitivity this situation deserves.

Information We Collect

Information You Provide Directly

When you contact us through our website, by phone, email, or text, we may collect:

Contact Information: Name, phone number, email address, mailing address
Property Information: Property address, county, approximate value, tax deed sale date (if applicable), outstanding tax amount
Financial Information: Mortgage status, approximate equity, lien information (only as relevant to your property situation)
Communication Records: Notes from our conversations, emails, and messages

Information Collected Automatically

When you visit our website, we may automatically collect:

Device Information: IP address, browser type, operating system, device type
Usage Data: Pages visited, time spent on site, referring website, links clicked
Cookies and Similar Technologies: We use cookies to improve your experience and analyze website traffic. You can disable cookies in your browser settings.

Information from Third Parties

We may receive information from:

Public records (property ownership, tax status, tax deed sale notices)
Title companies (lien and ownership verification)
County tax collector offices (tax delinquency status)

How We Use Your Information

We use your information to:

Respond to your inquiries and provide property solutions
Evaluate your property and make purchase offers
Process transactions if you choose to sell your property to us
Communicate with you about your situation and our services
Comply with legal obligations (tax reporting, record-keeping, anti-fraud measures)
Improve our website and services through analytics
Prevent fraud and protect our legal rights

How We Share Your Information

We do not sell your personal information. We may share information with:

Service Providers

Title companies and escrow agents (to process property sales)
Real estate attorneys (when legal review is necessary)
Contractors and inspectors (to assess property condition)
Payment processors (to transfer funds)
IT and website hosting services

These providers are contractually bound to protect your information and use it only for the services they perform for us.

Legal and Regulatory Disclosures

We may disclose information when required by:

Court order, subpoena, or legal process
Government authorities (tax authorities, law enforcement when legally required)
To protect our rights, property, or safety, or that of our clients or others

Business Transfers

If FL Tax Advocates is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

Your Rights and Choices

Access and Update

You may request access to the personal information we hold about you and request corrections to inaccurate information.

Opt-Out of Communications

You may opt out of marketing communications at any time by:

Clicking "unsubscribe" in emails
Replying "STOP" to text messages
Calling us at 352-354-7800

Note: Even if you opt out of marketing, we may still send transactional communications related to your property inquiry or sale.

Do Not Track

Our website does not currently respond to "Do Not Track" signals from browsers.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain records for 7 years as required by Florida real estate and tax regulations.

Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

Encrypted data transmission (SSL/TLS)
Secure servers with access controls
Limited employee access to personal information
Regular security assessments

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites (county tax collector sites, legal resources, etc.). We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. The "Effective Date" at the top indicates when changes were last made. We will notify you of material changes by posting the updated policy on our website.

If there are any questions regarding this privacy policy, you may contact us using the information below:

FL Tax Advocates
3035 SE Maricamp Rd, Suite 104-243
Ocala, Florida 34471

support@fltaxadvocates.org
(352) 354-7800

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